Terms & Conditions
Last updated: April 5, 2026
These Terms & Conditions ("Terms") govern your use of Buildora, operated by Xi Yu Li Chen ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Definitions
- "Service" refers to the Buildora web application and Shopify app, including all features, APIs, and related services.
- "User", "you", "your" refers to any individual or entity that creates an account or uses the Service.
- "Merchant" refers to a Shopify store owner who installs and uses Buildora.
- "Content" refers to any text, images, HTML, or other materials generated, uploaded, or created through the Service.
- "Credits" refers to the usage units consumed when using AI generation features.
2. Account Registration
To use Buildora, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security of your password and account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.
3. Shopify Integration
Buildora integrates with Shopify to publish product pages and manage themes. By connecting your Shopify store, you:
- Authorize Buildora to access your store's product data, theme files, and related information via the Shopify Admin API
- Acknowledge that Buildora will create and modify product listings and theme templates on your behalf
- Agree to comply with Shopify's Terms of Service, Acceptable Use Policy, and Partner Program Agreement
- Understand that uninstalling Buildora from Shopify will trigger deletion of your store data from our systems within 30 days
4. Service Description & AI-Generated Content
Buildora uses artificial intelligence to generate product page content. You acknowledge and agree that:
- AI-generated content may require review and editing before publishing — you are responsible for verifying accuracy
- We do not guarantee that AI-generated content will be free from errors, omissions, or inaccuracies
- You are solely responsible for any content you publish to your Shopify store, whether AI-generated or manually created
- AI-generated content must comply with all applicable laws, including advertising regulations and consumer protection laws
- We reserve the right to refuse generation of content that violates our Acceptable Use Policy
5. Intellectual Property
5.1 Your Content
You retain ownership of all product data and content you provide to Buildora (product descriptions, images, etc.). By using the Service, you grant us a limited, non-exclusive license to process this data solely for the purpose of providing the Service.
5.2 Generated Content
AI-generated content (product pages, copy, layouts) created through Buildora is owned by you. You may use, modify, publish, and distribute this content without restriction. We do not claim ownership over content generated for your account.
5.3 Buildora Platform
The Buildora platform, including its design, code, templates, AI prompts, and branding, is the intellectual property of Xi Yu Li Chen. You may not copy, modify, distribute, or reverse-engineer any part of the platform.
6. Subscriptions, Credits & Billing
- Buildora offers free trials and paid subscription plans. Plan details and pricing are available on our pricing page.
- Credits are consumed when you use AI generation features. Each generation type has a defined credit cost.
- Unused credits do not roll over to the next billing period unless otherwise stated.
- Payments are processed via Stripe or Shopify Billing. We do not store your credit card information.
- You may cancel your subscription at any time. Your plan remains active until the end of the current billing period.
- We reserve the right to change pricing with 30 days' notice. Existing subscriptions are honored until renewal.
For refund details, see our Refund Policy.
7. Acceptable Use
You agree not to use Buildora to:
- Generate content that is illegal, fraudulent, deceptive, or harmful
- Infringe on the intellectual property rights of others (e.g., copying competitor product pages verbatim)
- Create misleading product claims or false advertising
- Abuse the Service by automated scraping, excessive API calls, or denial-of-service attacks
- Circumvent credit limits, exploit free trial offers, or abuse the refund policy
- Share your account credentials with unauthorized users
- Resell or sublicense access to the Service without written permission
8. Service Availability & Limitations
We strive to provide reliable service but cannot guarantee uninterrupted access. You acknowledge that:
- The Service may experience downtime for maintenance, updates, or unforeseen issues
- AI generation quality may vary and is dependent on third-party AI providers (Anthropic, Google)
- Third-party integrations (Shopify, Stripe) are subject to their own availability and terms
- We may modify, suspend, or discontinue features with reasonable notice
9. Limitation of Liability
To the fullest extent permitted by applicable law:
- The Service is provided "as is" and "as available" without warranties of any kind, express or implied
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
- Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim
- We are not responsible for losses resulting from AI-generated content you published, including lost sales, customer disputes, or legal claims
10. Indemnification
You agree to indemnify, defend, and hold harmless Xi Yu Li Chen, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
11. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms, non-payment, or at our discretion with reasonable notice. Upon termination:
- Your right to use the Service ceases immediately
- We may delete your data after a reasonable retention period (30 days)
- Any outstanding fees remain due and payable
- Sections on intellectual property, limitation of liability, and indemnification survive termination
12. Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation first, and if necessary, through binding arbitration or the courts of competent jurisdiction.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms, contact us at: